Aug 2005 35536 0 0 1376 921 BlockingSpam 671 640 WebSearch 639 578 WebNotify 578 575 BlockingViruses 574 567 UseMyOwnDomain 565 UsingRunbox Sep 2005 19479 1 0 1093 ...

Advanced Spam Filtering My spam filter is working well, but how do I avoid sorting through all the messages in my Spam folder to find false positives (legitimate ...

Connection Problems I can't connect to the Runbox servers. What's wrong? There might be network problems between you and the Runbox servers, your Internet Service ...

Attachment limit What is Runbox's limit on attachment sizes? You can send and receive emails totalling up to 130 MB in size with the Runbox email service. Remember ...

Display HTML inline How do I set Runbox Webmail to display HTML messages inline? In order to have HTML messages displayed automatically, rather than as attachments ...

Changing Webmail appearance Please select a category: STARTINCLUDE message list size character set time zone HTML STOPINCLUDE

Errors sending through Runbox Why won't Runbox let me send mail through my email client? The most common errors associated with sending mail through an email client ...

POP client deletes messages from the server After using a email client to download messages via POP, the messages disappear from the server. How do I avoid this? ...

Using an email client Please select a category: STARTINCLUDE up an email client connections Problems from other folders download problems client deletes messages ...

Emptying folders How can I empty a default Webmail folder? Default folders such as Inbox, Trash, and your spam folder (as defined under Manager:Filter) can be emptied ...

Using Webmail Please select a category: STARTINCLUDE In in the folders and renaming folders folders Drafts and composing HTML messages attachments to messages email ...

POP download problems I can connect to the Runbox servers via POP, but my client stops downloading messages at a certain point. What's wrong? There might be a message ...

Uploading Files via FTP Some files I uploaded via FTP don't show up in the web interface...? After uploading files via FTP they must be synchronized with the main ...

Using Files Please select a category: STARTINCLUDE to access Files files storage space files via FTP STOPINCLUDE

Increasing storage space How can I get more disk space for my account? All Runbox accounts currently come with 10 GB storage space for email and 1 GB storage space ...

Spam Policy What is Runbox' policy on spam? Runbox does not tolerate any attempt to send unsolicited commercial email, or any fraudulent, abusive, or unlawful activity ...

Email Client Problems My email client isn't working properly. How do I find out what's wrong? You can have your email client log all events and connection attempts ...

Bandwidth quotas How much email can I receive using Runbox? Runbox is a very generous email service, but we do enforce some quotas and restrictions to curb extreme ...

Logging In Logging in every time I want to check my email is tedious. Can this process be automated? Yes, you can "bookmark" the login page in your browser and add ...

Restrictions and quotas Please select a category: STARTINCLUDE quotas space quotas the quotas Policy STOPINCLUDE

Subscription and Billing Please select a category: STARTINCLUDE to Runbox account STOPINCLUDE

Blocking viruses Does Runbox offer virus scanning? Yes, you can activate this feature under Manager:Filter. New accounts have it enabled by default. SEARCH{ "virus ...

Consolidating and managing your email Please select a category: STARTINCLUDE email from another account SMS notifications email an autoreply STOPINCLUDE

Settings and Preferences Please select a category: STARTINCLUDE Webmail appearance INCLUDE{ChangingWebmailAppearance} your personal information INCLUDE{UpdatingYourPersonalInformation ...

Updating your personal information Please select a category: STARTINCLUDE From address name on outgoing email or retrieving password STOPINCLUDE

Using Runbox Please select a category: STARTINCLUDE Webmail INCLUDE{UsingWebmail} the Address Book INCLUDE{UsingTheAddressBook} an Email Client INCLUDE{UsingAnEmailClient ...

Using the Address Book Please select a category: STARTINCLUDE contacts STOPINCLUDE

Getting Started Please select a category: STARTINCLUDE up period Changing my username email alias setup my own domain limit STOPINCLUDE

IMAP times out My email client times out when polling Runbox for messages. How do I avoid this? Many email clients have a default polling interval of 10 minutes, ...

IMAP folder problem After recently using IMAP, I have a strange folder with no name in my account. How can I access or delete it? This is a known IMAP bug, related ...

Managing Sent Messages How can I save sent messages to a specific folder? By default, messages you send from the Webmail are saved in the "Sent" folder. If you would ...

Storage space quotas How much email can I store in my Runbox account? Regular Runbox accounts have 10 GB storage space for email and 1 GB for files. Disk usage can ...

Replying to Messages When I reply to a message, it doesn't display (quote) the original message? If the message you are viewing is an HTML formatted message that ...

Runbox Wizard The Runbox Wizard will help answer any question you might have about Runbox. Please select a topic: Started INCLUDE{GettingStarted} Runbox INCLUDE{UsingRunbox ...

Runbox Wizard The Runbox Wizard will help answer any question you might have about Runbox. Please select a topic: Started INCLUDE{GettingStarted} Runbox INCLUDE{UsingRunbox ...

SEARCH{"\. " scope "topic" regex "on" nosearch "on"} See also the faster WebTopicList. Set ALLOWTOPICCHANGE MAINWEB .TWikiAdminGroup

Using Drafts How do I open a saved draft? Click on the "Date, time" link, not the email address one. That will only yield a blank message. I saved an HTML message ...

Blocking spam How do I block incoming spam? Runbox Spam Filter Runbox uses a superior spam filter, consisting of a unique combination of SpamAssassin, a point based ...

Changing username Can I change my username with Runbox? I'm unhappy with the username I selected / I get too much spam to my current email address. Only as a last ...

Updating files How do I overwrite, or update the contents of, an existing file by uploading a file with the same name? Currently it isn't possible to overwrite an ...

Duplicate Messages Why am I getting duplicate messages when downloading email to Outlook via POP? This has to do with Outlook Send\Receive groups, as discussed in ...

Use my own domain Can I use the domain of my choice with Runbox? To host your domain's mail with Runbox, you can add it from the Account:Email Hosting screen. You ...

Receiving email My new account doesn't receive any mail sent to it...? New accounts take may take up to ten minutes before they are able to receive mail. All other ...

Subscribing to Runbox How do I pay for Runbox? How much does it cost to subscribe? Runbox accepts VISA, MasterCard, PayPal and (international) money orders/bank drafts ...

Signing up I am having trouble signing up, I get an error saying that my IP is blocked due to previous abuse...? If you are connecting via a dialup or public terminal ...

Exceeding the quotas What happens if my mailbox goes full? New mail will then not be delivered until you delete enough mail to go under your limit again. Remember ...

How to access Files How do I upload and access my files? You can use a regular browser, an FTP client, and several other methods to access your files area. Please ...

Secure connections Does runbox support SSL? Yes, you can use secure.runbox.com for POP and IMAP over SSL, and SMTP over TLS. The port numbers to use are: POP: 995 ...

Downloading from other folders How can I download mail via POP from other folders than the Inbox? To POP from a specific folder only, create a new account in your ...

Using a mobile client I have a PDA/mobile phone with an email client, how can I access my email there? Just follow the same instructions as for regular email clients ...